FAQ

About Our Services

We provide Air freight shipping, Sea shipping, Rail services, Road shipping, Express,Warehousing and Drop shipping from China to the world.

Yes, We can provide the export license, do the customs declaration and ship goods to you.

Yes. we can. Please offer the detailed address for picking up, we will do it and repack them into one shipment. Then delivering it to your destination.

Yes, we could provide 20 days of free storage in our warehouse.

 

Yes, we provide the buying service on Taobao, Pinduoduo, Alibaba or other platform.

Yes, we can take the photo or video of goods to you, and check the quality of them.

 

We provides non mandatory cargo insurance services, but we recommend that you insure high-value goods to prevent them from being damaged or lost.

About Freight of Goods

Our shipping process operates as follows:

  • After your goods are ready, the supplier or we will arrange for pick-up from the supplier to our warehouse, and we will require suppliers to fill out commercial invoices and the required transportation documents.
  • After the goods arrive at our warehouse, please check the goods and confirm the accurate weight and size with you, andsend you a shipping invoice to confirm payment.
  • For goods shipped by sea or air, we will arrange export customs clearance.
  • When the goods are delivered, we will send you the tracking number for sea or air freight.
  • After the goods arrive at the destination port/airport, the carrier will contact you to complete the import customs and duties.
  • Afterthat, the goods will be transported to your designated address.
  •  

In sea freight, the agent books cabin space or containers and then packages your goods. Then your goods are moved to the port and loaded onto the ship after customs declaration. When the ship arrives at the destination port, you can handle customs clearance, pay customs duties, value-added tax, and other taxes.

 

  • For express: It takes about 3-4 days;
  • For air shipping: It takes about 5-7 days;
  • For sea shipping: It takes about 30-35 days;
  • For rail shipping: It takes about 25-30 days.
  •  

Shipment rates are based on gross volume or weight, (we charge as the larger one). To calculate the volume of a shipment, the dimensions of each carton should be required.

 

1 CBM minimum for sea freight, 45KG for air freight, 0.5KG for express shipping, 0.01KG for drop shipping.

You can track your cargo and monitor its complete transportation status by communicating with us or through our remote online tracking website:tracking

The first step is to take photos of the damaged goods. The second step is to call the carrier, file a claim for damage and request an inspection to obtain the damage record number. The third step is to contact us so that we can understand the situation and provide assistance you needed.

About Cooperation & Payment

Absolutely, Wing-Shipping is a 7-year experience freight forwarding company which is approved by the Ministry of Commerce of China. 

The advantage of cooperating with Wing-Shipping lies in their rich professional experience, familiarity with international transportation rules, cultural and language advantages, providing thoughtful services, reducing transportation costs, handling complex customs clearance procedures, and providing cargo tracking services. By collaborating with various transportation companies, we can optimize transportation routes, choose the most economical way, ensure safe and efficient delivery of goods to their destinations, and provide customers with a one-stop comprehensive logistics solution.

We’ll provide you a preference freight price firstly, then exact price will be informed to you after knowing the shipment details ( weight, volume, loading city and destination address ). GET A QUOTE

 

Absolutely not, we promise that there will be no hidden fees incurred when you cooperate with Wing-Shipping. Once you receive the final quotation for the goods, no additional fees will be charged.

Commonly, the payment should be arranged before shipment, but for sea freight shipment, the payment can be arranged after sending the B/L copy to you.

 

The payment methods we accept: bank transfer (T/T), Western Union and PayPal.